If you need to move your account or restore your account to a device, please contact us and include the following information:
- Player Name
- Player Level
- Approximate Date You Installed The Game
- Approximate Last Date you were able to successfully play the game
- Approximate dates of any purchases you made from the App Store or the Google Play Store
To Find Your Google Play Purchases:
Please note to find your in-app purchases on Google Play please do the following:
- Go to payments.google.com
- Find Other purchase activity
- Select View purchases
- Select an order to see your receipt
To Find Your iTunes Payments:
Please visit the link below to learn how to obtain your in-app purchase from iTunes:
https://support.apple.com/en-gb/HT204088